Our
Story
I have some of the best kept logistics and retail secrets from our countrys Biggest corprate companies. I worked for more than 10 yrs in fullfillment with thousands of products. From the moment we opened our doors in 2022, Kawaii Kollectivehas been offering customers the best choices at unbeatable prices. Our brand encourages local manufacturing and with Selective product checks, and we work hard to keep developing fine-quality products that last. Find all that you've been looking for—scroll through our vast selection today.
**Refund Policy** At Kawaii Kollective LLc, we strive to provide our customers with the best shopping experience possible. If you are not entirely satisfied with your purchase, we're here to help with our refund policy. **1. Eligibility for Refund:** - To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging. - Certain items may not be eligible for refunds, such as personalized or customized items, perishable goods, and clearance/final sale items. Please check the product description or contact us for clarification. **2. Timeframe:** - You have 5 days from the date of purchase to request a refund. - After 10 days, unfortunately, we cannot offer you a refund or exchange. **3. Proof of Purchase:** - To complete your refund, we require a receipt or proof of purchase. Please provide this when requesting a refund. **4. Refund Process:** - Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. - If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 3 days. **5. Return Shipping:** - You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. **6. Restocking Fee:** - A restocking fee may apply to certain returns. This fee covers the cost of processing the return and returning the item to inventory. The amount of the restocking fee will be communicated to you upon requesting the refund. **7. Damaged or Defective Items:** - If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue as quickly as possible. **8. Contact Us:** - If you have any questions about our refund policy or need assistance with a return, please contact our customer service team at kawaiikollectionz@gmail.com. Kawaii Kollective LLc reserves the right to update or modify this refund policy at any time without prior notice. It is your responsibility to review this policy periodically for changes.